Questions

Why are we doing this?

“#SupportSpaCity, A Buy One, Give One Community Relief Program” is the new local COVID-19 relief initiative from the Greater Hot Springs Chamber of Commerce, the Hot Springs Area Community Foundation (HSACF) and Cooperative Christian Ministries and Clinic (CCMC). This program is designed to quickly get cash in the hands of local small businesses and to give grocery relief to those individuals who have experienced a loss or reduction of employment due to the COVID-19 health crisis.

People who are wanting to support local businesses are encouraged to buy gift cards to their favorite local businesses through the website supportspacity.com/ knowing their purchase will go farther with the help of a 1 to 1 match from the HSACF for those in need. It’s a great way to support our community from home.

Gift Cards are available for purchase to locally owned small businesses on the website. Local businesses will receive 100% of the gift card proceeds during this time when customers may be in short supply.

“Many of our local businesses and consequently their employees are facing challenging and unprecedented times and desperately need the help of our local community to stay afloat as we navigate through this coronavirus crisis,” said Chamber CEO Gary Troutman.

“I’m proud that our staff at the Chamber in conjunction with local organizations HSACF and CCMC have collaborated on a plan to do that very thing. We hope that the community will greatly support SupportSpaCity.com and breathe new life into our local businesses at a time when they need us the most by going to the website and participating in this program.”

For every dollar in gift cards sold on the website, the HSACF will match that dollar for dollar in donations to CCMC who will award grocery gift cards to local employees who have lost their jobs or had a partial reduction in employment due to the COVID-19 emergency.

CCMC, Executive Director, Kim Carter says that they have already started to see an increase in calls from persons impacted by recent events.

“CCMC has always been dedicated to serving those who are marginalized and underserved,” she said.

Working with the Greater Hot Springs Chamber of Commerce and the Hot Springs Area Community Foundation, we are ready to help our families in the community who have experienced distress due to COVID-19 to have improved access to groceries. It is exciting to know that this program will also benefit our businesses who have also been profoundly impacted by this crisis.”

The initial pool of matching funds was solicited primarily from donor advised fundholders with the Hot Springs Community Foundation and community minded individuals within the community.

“Wanting to get the project off the ground quickly, we were pleased to be able to raise the initial $25,000 matching funds within six days,” said Joyce Whitfield, Executive Director of HSACF.

“We feel like the project will take off and there will be many other citizens, organizations and larger businesses wanting to get involved now that the gift cards are being sold. Our community members are known for pulling together when others have been more affected than themselves. I’m personally pledging my federal stimulus check to the cause, and challenging those of us who truly haven’t sensed the same sort of loss that others have, to help us with #SupportSpaCity.”

Contributions to the matching assistance funds may be sent to Hot Springs Area Community Foundation,#SupportSpaCity, PO Box 56, Hot Springs, AR 71902, or be made online at www.arcf.org/hsagiving.

Garland County residents can apply for grocery assistance on the website and must prove they are experiencing a loss or reduction in employment due to COVID-19.

SupportSpaCity is only open to businesses in the following categories that have immediately been most effected by COVID-19: Bars/restaurants, Hospitality/Attractions, Retail, and Health and Beauty.

Where do I purchase gift cards?

Gift cards participating in this program can only be purchased on this website. SHOP NOW

How will I get my gift card?

You will receive an email order confirmation immediately after your purchase on this site. It may come to your spam/junk folder in your email inbox. That email order confirmation will serve as your gift card until you go to the store(s) that you purchased the gift card from. You will then present your confirmation to the store and you can redeem for products/services at that time. (Some stores may be closed temporarily due to the pandemic.)

Can I purchase a gift card to give as a gift to someone else?

Yes. Someone else would be able to redeem your purchase if they have your email order confirmation.

What is the expiration date on the gift cards?

Each store has a different gift card expiration policy and these gift cards will conform to the store that you purchased the gift card to. If you do not plan to redeem your gift card for several months it may be best to contact the store to ask about their gift card expiration date policy.

What if the business I purchase a gift card to goes out of business?

Participating businesses don’t intend to close. Hopefully, we won’t see any businesses permanently close due to the COVID-19 health issue but it is possible. If the business you purchased a gift card to closes permanently, please just know that your purchase helped keep them afloat and helped a family afford groceries. All sales are final.

What are the specifics for a business to participate?

Please see the “List your business” page of this site for answers to eligibility/payment questions.

What are the details for the grocery assistance program?

Please see the “Apply for Assistance” page of this site for answers

What is a 1 to 1 match?

For every dollar spent on gift cards to local businesses on this website, the Hot Springs Area Community Foundation will match a dollar in grocery assistance to someone in Garland County who has lost part or all of their job due to the COVID-19 emergency. The initial pool of matching funds was solicited primarily from donor-advised fundholders with the Hot Springs Community Foundation and community-minded individuals within the community. The 1-to-1 match is guaranteed up to $25,000 and as more funds are available. Anyone can donate to help grow the pool of matching funds here www.arcf.org/hsagiving.

Who is putting on #SupportSpaCity?

The Greater Hot Springs Chamber of Commerce, the Hot Springs Area Community Foundation and Cooperative Christian Ministries and Clinic

Contact

Business Information

Cole McCaskill or Mara Kuhn
Greater Hot Springs Chamber of Commerce
cole.mccaskill@growinghotsprings.com
mara.kuhn@growinghotsprings.com
501.321.1700

Food Assistance Information/Application

Kim Carter
Cooperative Christian Ministries and Clinic
kcarter@ccmchs.org
501.318.1153

Funding and Donations

Hot Springs Area Community Foundation
Joyce Whitfield, Executive Director
hotspringsarea@arcf.org
501.620.4008
Donate here www.arcf.org/hsagiving